Frequently Asked Questions

At Generations Health Care, Inc., we offer a wide range of services from physical care, emotional and spiritual care, respite care, and bereavement care. Some of our most requested services are bathing help for patients and nursing care.

Our comfort care is not limited to patients but also their family members because we believe that family always comes first. We offer comfort care through social care services, bereavement care, and educating family members on what to expect.

Generations is Medicare certified, which means your hospice care will be covered by Medicare as long as you meet the eligibility requirements. We also accept payments from private medical insurance. Generations will verify all your insurance coverage and discuss the various options with you and your caregivers.

Our hospice staff are available 24 hours a day, 365 days a year, and our on-call nurse is available after-hours and on weekends. We pride ourselves on offering care services that can accommodate your schedule and can generally be planned in accordance with your preferences.

We don’t offer convalescent care. This is a short-term care that supports patients recovering from surgery, illness, or injury. We don't offer 24/7 caregiving services. We offer the four levels of hospice care.

At Generations Health Care, Inc., our patients are more than just a number. As a family owned and operated company, we treat every patient like family and support our staff so they can provide the highest quality care.

The length of hospice care will typically depend on the patient’s condition. Some patients will spend as little as a few days, while others can spend months in hospice. There is no right or wrong amount of time.

Knowing when it’s time to start hospice care can be tricky, but there are some signs that it is time. These include:

• Terminal illness diagnosis with a prognosis of six months
• Frequent doctor or hospital visits
• Pain and symptoms can no longer be controlled at home
• Assistance is required for three or more daily activities, such as bathing, dressing, eating, transferring, toileting, and continence

Hospice care does not provide curative treatments, but can manage pain with prescription or non-prescription pain medication, heat or cold therapy, physical therapy, and holistic practices.

Of course. Patients can leave hospice if they’re in recovery, they’re trying experimental options, or they’re resuming curative treatments.

What medical supplies are provided?

Most medical supplies needed for physical and comfort care are provided by the hospice, such as:

• Wound care supplies
• Personal care products
• Cushions and wedges
• Incontinence supplies
• Mobility aides like walkers and wheelchairs
• Durable medical equipment

Your out-of-pocket expenses will depend on your medical insurance, but generally, the following is not covered:

• Curative treatments
• Caregiving services are not covered
• Transportation between medical appointments