Non-Discrimination Policy

Generations Health Care, Inc. / Generations Hospice Care, Inc. / Generations Visiting Practitioners, LLC.

 

 

Discrimination is against the law.

 

Generations Health Care, Inc., Generations Hospice Care, Inc., and Generations Visiting Practitioners, LLC. ("Generations Agencies") comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability or sex.

 

Generations Agencies do not exclude people or treat them differently because of race, color, national origin, age, disability, sex or sexual orientation.

 

To assist individuals with disabilities in communicating effectively with us, Generations Agencies provide free aids and services to our patients and their families, our team members, and individuals inquiring about our services, such as:

 

  • Qualified sign language interpreters; and

  • Written information in other formats (large print, audio, accessible electronic formats and other formats).

 

Generations Agencies provide free language services to people whose primary language is not English, such as:

 

  • Qualified interpreters; and

  • Information written in other languages

 

If you need these services, contact our Compliance department at:

 

Generations Health Care (737) 240-3003

Generations Hospice Care, Inc. (210) 979-9933

 

Generations Visiting Practitioners, LLC. (210) 598-8035

 

If you believe that any of the Generations Agencies have failed to provide services or have discriminated against you on the basis of race, color, national origin, age, disability or sex, you can file a grievance with:

 

Generations Health Care, Inc.

Compliance Department

7703 N. Lamar Blvd.

Suite 160

Austin, TX 78752

 

Phone - (737) 240-3003

Fax - (210) 745-4601

E-mail - main@genhealthcaresa.com

 

Generations Hospice Care, Inc.

Compliance Department

2819 NW Loop 410 STE C

San Antonio, TX 78230

 

Phone - (210) 979-9933

Fax - (210) 979-9932

E-mail - main@genhospice.com

 

Generations Visiting Practitioners, LLC.

Compliance Department

2819 NW Loop 410 STE A

San Antonio, TX 78230

 

Phone - (210) 598-8035

Fax - (210) 888-1703

E-mail - main@genvisiting.com

 

You can file a grievance by mail, fax, or e-mail.  If you need help filing a grievance, contact the appropriate Compliance Department listed above.

 

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Compliant Portal available at:

 

https://ocrportal.hhs.gov/ocr/portal/lobby.jsf 

 

or by mail or phone at:

 

U.S. Department of Health and Human Services

200 Independence Ave SW

Room 509 F, HHH Building

Washington, D.C. 20201

 

Phone:  1-800-368-1019

TTD: 1-800-537-7697

 

Complaint forms are available at:

 

http://www.hhs.gov/ocr/office/file/index.html

    Generations

     Family of Corporations

    © 2018 by Generations Health Care.